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IP Lanka provides free games online and will process your personal information when you play our games. If you have any questions about our data practices, your rights or have any concerns or complaints, you can contact us at [email protected], or send a letter to the address provided in this Privacy Policy.
We collect personal information from you directly, e.g. when you play games or register for an account, and also generate information about your use of our games, including game play and log data. If you log in to a game with your social media account, we will receive information about you including your name, profile picture and email address. We also receive information from third parties such as social media platforms.
We use your Information to provide you with our games, support and analyse your use, and improve them. We will also use your Information to respond to your questions. We sometimes send you promotional emails , push notifications and show you ads targeted to you in our games. You can choose to stop receiving these at any time, by opting out or changing your browser or device settings.
We rely on third parties for the purposes set out in this Privacy Policy, including support services, such as game servers, support ticketing and game analytics. We also work with certain advertising partners to show you ads. Additionally, we share your Information within our group and as required by law.
You may have rights to access, receive a copy of, or delete, your Information or restrict processing of your Information, and you also have the right to object to our use of your Information for certain purposes, including tailored marketing and advertising.
Any updates or changes to this Policy will be published here. If there are any significant changes, we will notify you through the Website or in-game.
We use your Information to:
Provide you with the Games. We will use your
Information to perform our contractual obligation
towards you to allow you to create an account, play the
Games (including as a guest), remember your progress,
allow you to play Games with your friends and
communicate with them via in-Game chat, audio, or video
calls (if applicable). We will also use your Information
to allow you to make purchases via Google Play, IOS App
Store, Facebook or Xsolla, Inc., and maintain a record
of such purchases. The Information we process when doing
so includes your registration Information, Information
you provide to us when playing the Games, identifiers,
Information you generate and display when playing the
Games, and Information regarding your use of the Games.
Improve and monitor Game use. It is in our
legitimate interests to improve our Games for our
customers. When doing so, we may automatically collect
information or generate Information about you when you
play the Games, as well as Information about your device
such as battery, Wi-Fi strength, device manufacturer,
model and operating system, and the amount of free space
on your device.
Provide you with support and to respond to your
requests or complaints. If you reach out to us for
support, we will use your Information to create a
support account for you, respond and resolve your
queries and complaints, facilitate support (e.g.,
retrieval of a forgotten password). When doing so, we
perform our contractual obligation towards you. The
Information we process when doing so includes your
registration Information, your identifiers, information
about your device such as your Wi-Fi strength and the
amount of free space on your device, and any other
Information about you collected via our customer support
channels.
Conduct analytics. It is in our legitimate
interests to analyse the use of and inform, our Games,
newsletters and advertising campaigns, and any other
interaction or interest in the same. When doing so we
will process Information we automatically collect or is
generated about you when you play the Games or interact
with our newsletters and advertising campaigns to (a)
create anonymised and aggregated data; (b) create
segments of users who show particular characteristics or
interests; and (c) conduct predictive analytics about
your interests.
Send you updates about in-Game offers. We will
show you promotional offers and information about
virtual items that can be purchased in-game, which will
be tailored to you based on gameplay, geography, device
data and in-game interactions. We do this based on our
legitimate interest.
Provide you with advertising. We will present
you with ads and suggestions in our Games and elsewhere.
These may be ads relating to our own Games or other
services you may be interested in. These ads and
suggestions may be tailored specifically to you. Where
it is required, we will only do so where we have your
consent. In situations where your consent is not
required, or where we provide contextual advertising, we
do so based on our legitimate interests. If you no
longer want to receive targeted advertising you can
withdraw your consent in the Games settings, or if that
option is not available, please see our Cookie Policy
which explains how you can opt out and change your
browser and device settings. To tailor ads and to allow
our advertising partners to tailor ads, we process
Information we automatically collect or is generated
about you when you play the Games and Information
received from third parties.
Prevent fraud, defend IP Lanka against legal
claims or disputes, enforce our terms and to comply with
our legal obligations. It is in our legitimate interests
to protect our users against online abuse and other
anti-social or illegal activity (e.g., when moderating
conversation in our Games). Furthermore, it is also in
our legitimate interest to protect our interests by (1)
monitoring Game use to detect fraud or any other user
behaviour which prejudices the integrity of our Games,
(2) taking steps to remedy fraud and concerning
behaviour, (3) defending ourselves against legal claims
or disputes, and (4) enforcing our terms and policies.
When doing so, we will process the Information relevant
in such a case, including Information you provide us,
Information we automatically collect about you, and
Information which is provided to us by third parties.
Conduct surveys. From time to time, we may ask
you to participate in surveys we conduct which are in
our legitimate interest because they help us understand
our userbase and improve the Games. If you choose to
participate, we process your registration Information
and any other Information collected through the survey
questions.
If you access any Games through a third-party platform such as Facebook or Google ("Third-Party Services"), you must understand that those Third-Party Services may collect other Information about you (including Information you share with them directly or about your use of the Games) in accordance with their own terms and privacy policies. The privacy practices described in this Policy do not apply to Third Party Services. Any links in the Games to Third Party Services do not imply that we endorse or have reviewed the Third-Party Services.
Although we have in place security measures to maintain the privacy and integrity of your Information, unfortunately, the transmission of Information via the internet is not completely secure. We may also take extra steps to protect your Information and minimise the Information we process. For example, when you provide us with your password as part of the registration process, we apply a one-way hash.
Your Information is kept for as long as you are registered or using our games, and then for up to three years from the date you stop interacting with the games. When deleting Information, we will take measures to make the Information irrecoverable or irreproducible, and electronic files which contain Information will be deleted permanently.
If you are based in the EEA, UK,
Switzerland or are a legal resident of
California in the U.S., you have certain
rights in relation to your Information.
For Californian residents, please refer
to Addendum 1 – California Privacy
Rights.. For EEA, United Kingdom,
Switzerland, Brazil based, you will find
more information below on when which
rights can apply. To exercise your
rights, please follow the procedure set
out below, use our web form (and choose:
Type of issue 'Related to my account' >
'I have data related question') or email
us at [email protected].
Access. You have the right to
access Information, and to receive an
explanation of how we use it and who we
share it with. This right is not
absolute. For example, we cannot reveal
trade secrets, or give you Information
about other individuals.
Erasure. You have the right to
request deletion of your Information. We
may need to retain some of your
Information where there are valid
grounds for us to do so under data
protection laws. For example, for the
defence of legal claims, respect freedom
of expression, or where we have an
overriding legitimate interest to do so,
but we will let you know when this is
the case. Note that where the
Information is held by a third-party
data controller, such as an advertising
partner or a payment processor, we will
use reasonable steps to inform them of
your request, but we recommend you
contact them directly in accordance with
their own privacy policies to ensure
your personal data is erased.
Objection and withdrawal of
consent: You have the right to (i)
withdraw your consent where you
previously provided such consent; or
(ii) object to our processing of your
Information where we process such
Information on the basis of our
legitimate interests (see above under
How we use your personal information).
You may exercise this right as follows:
To stop receiving personalized
advertising: (a) on the Website please
opt-out in Privacy Settings; (b) for
Mobile Games, please withdraw your
consent in the in-app Settings. You can
also find more information in our Cookie
Policy.
To stop receiving marketing
emails: please follow the unsubscribe
mechanism at the bottom of each email
communication.
To stop our cookies being
placed: please refer to our Cookie
Policy.
To stop receiving push
notifications: please change your device
or browser settings.
Portability. You have the right
to receive a copy of Information we
process on the basis of consent or
contract in a structured, commonly used
and machine-readable format, or to
request that such Information is
transferred to a third party.
Correction. You have the right
to correct any Information held about
you that is inaccurate.
Restriction. You have a right in
certain circumstances to stop us
processing Information other than for
storage purposes.
You can exercise your rights by
using our web form (and choosing:
Type of issue 'Related to my
account' > 'I have data related
question') or by emailing us at
[email protected].
If you wish to opt-out or
update your preferences, you may do
so in the Privacy Settings of our
Website, and in-app for certain of
our Mobile Games.
Requests for access to or deletion of Personal Information, whether submitted by you directly or via an authorized agent, are subject to our ability to reasonably verify your identity in light of the information requested and pursuant to relevant CCPA requirements, limitations, and regulations. To verify your access or deletion request, please be prepared to provide us with identifying information (such as your User ID, Game name etc.) that and we can match against our records in order to confirm you are the rightful account holder.
To authorize an agent to make a request to know or delete or opt out on your behalf, please email us at [email protected].
We do not rent, sell, or share Personal Information with nonaffiliated companies for their direct marketing uses as contemplated by California's "Shine the Light" law (Civil Code § 1798.83), unless we have your permission.
There is no accepted standard on how to respond to Do Not Track signals, and we do not respond to such signals.
At IP Lanka, we strive to push the boundaries of creativity and innovation in gaming, delivering experiences that resonate with players around the world!